Rating 8 out of 10

Recommends: Yes

Pros: Nice Web Interface and great support

Cons: have my concerns about registrar security

I host my domains with Dotster a long ago, they have a very nice interface and free "registrar Lock" - also their support are very good not only for solving troubles but also while dealing in situations that you want to learn more. My only concern is that recently I've forget my password and contacted them regarding it. They told me that they could reset my password if I follow an easy procedure that includes sending a fax to them. I followed the procedure and got things working again. My concern is that (I don't know how things are now) but the procedure of reseting a password could be done by anyone! I could get my domain stolen by someone and don't know if I could get it again (ok at least my site would be off line for a few days until I figure out what would be happening) but I want to make it clear that this issue never happened with me or any other related -so I'm not sure it it is really a problem. Therefore Dotster is great and I do recommend them.

by Tim on Mar 12 2007

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Rating 8 out of 10

Recommends: Yes

Pros: has a good support and got no downtime yet

Cons: I don't like their domain

I host my site with dotster and they are great. I would only recommend to register your domain with Godaddy as Dotster is so expensive as godaddy, but this last one is better for domains - but don't host your site on go daddy, use dotster instead.

by Charles on Jan 24 2007

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Rating 5 out of 10

Recommends: No

Pros: Ample Bandwidth and disk space

Cons: Site down very freqüently

Initially I had a very nice experience with Dotster webhosting, The server rarely was slow or down. But recently things began to change: A lot of times I get a 503 Error while trying to visit my own site - also I get timeout while visiting it. I tried to contact support but no luck: The guy in the other site told me to try cleaning my cookies or something like that (He told me that my site was ok, and the problem was in my end...) ~Chris

by Chris on Feb 11 2007

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Rating 4 out of 10

Recommends: No

Pros: nice registrar system

Cons: no support.

I decided to host using Dotster after using their Registration Service for years. It was a bad idea: Support took 1 week to solve a problem that I could not access my Control Panel page. So after this I had some doubts about their system and could not get any response from them.

by Aaron on May 24 2007

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Rating 2 out of 10

Recommends: No

Pros: Good prices

Cons: If you should ever have a question - don't bother asking

I get better support answers from crazy homeless people than I get from Dotster. As long as every goes along smoothly, they have been fine. But I have had three different questions/problems with them and each time it took me hours/days to try and get them resolved. Their support system seems to focused on wearing you down so wou will just stop asking. They never solved any of my issues but they did suceed in wasting hours of my time going back and forth with them. They make the cable company seem nice and helpful in comparison. For every dollar I saved hosting with them and would gladly give back and take back all the frustration and wasted time. Go with Hurricane Electric, good prices and they have solved every issue I have every raised and usually within 2 hours, even in the wee hours.

by Tony on Jul 6 2008

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Rating 1 out of 10

Recommends: No

Pros: none

Cons: everything (read my review)

If you host or are considering hosting your site on dotster, you should run away from them. This is why: No support response on some queries and take about 48 to answer when they decide to do; They send you a lot of spam; Frequent downtimes and are very slow; No toll free number; Their support staff are stupids and don't know what are doing every time; They have problem even with domain registration system and your site will be in risk.

by GMike on Apr 21 2007

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Rating 1 out of 10

Recommends: No

Pros: seemingly generous hosting plan

Cons: technical problems, non-existent support, money down the drain

Since i signed up and paid for hosting with dotster - i'm experiencing nothing but annoyance and despair. I'm having problems logging into my account, no reply to tickets, no one to talk to really. I really don't get how a big and seemingly serious company such as dotster can act like an idiotic bully. They, like so many in this field, bring shame to the hosting business. Business-wise it's strange to me, since they could just as easily do good and thrive. I guess it's a cynical world we're living in. I for one, intend to keep a good distance from dotster.

by Sandra on May 5 2008

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Rating 1 out of 10

Recommends: No

Pros: Price is cheap

Cons: No Support

Dotster has absolutely NO support. For the last week I have called at least 4 times daily and left on hold for at least 20 minutes and once I waited 30 minutes. I have used them for years for domain registration but moving mine and all my clients domains as they expire. Decent customer service is not too much to ask for.

by Linda on Jan 9 2010

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